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Aktuelle Jobangebote

Ecommerce Customer Service Coordinator

Örtlichkeit : Kings Road, London SW3
Hinzufügen Davor: 9th Juli 2021

We are looking for an excellent customer service coordinator to interact with our online customers to respond to queries, concerns and requests about products and services whilst offering the highest level of service at all times.
In addition this role will support both retail sales and the office administration function of our flagship store.

A summary of the key responsibilities of this role is as follows
• Ensure outbound orders are processed accurately and within the agreed service levels
• Liaise with other departments to meet customer demands
• Facilitate customer returns within set time periods
• Anticipate, identify and resolve problems that could delay the release or movement of orders
• Deal directly with customers either by telephone, email or live chat.
• Liaise weekly with the Ecommerce Sales and Marketing team
• Manage returns and issue refunds daily
• Reply to Feefo comments positive and negative
• Process B2B product orders and samples.

The ideal candidate will demonstrate exceptional customer service skills and possess the ability to use their initiative coupled with excellent time management skills and the ability to meet strict deadlines.
Excellent written and spoken English is an essential requirement for this role.


Bitte fügen Sie noch eine CV hinzu sowie einen Begleitbrief zu Ihrem derzeitigen Gehalt und welches Sie haben möchten.  [email protected]

Bitte beachten Sie, dass wir nur erfolgreiche Kandidaten kontaktieren können.

Keine Agenturen, bitte.

Product Development - Homewares

Örtlichkeit : Head Office, London W10
Hinzufügen Davor: 9th Juli 2021

We have an exceptional and exciting opportunity within our Product Development Team working on a diverse range of homewares/finished products with a particular focus on bed & bath, floor rugs, woven throws and decorative cushions.

Proven experience in sourcing/developing private label ranges for textile/home accessories for new and existing product areas - the ideal candidate will already be working with own branded label collections for a retail group or similar. We are looking for applicants with minimum 4+ years’ experience and a degree level qualification in textiles will be a distinct advantage.

Applicants will demonstrate an ability to work well within a small, dedicated team and delivering to tight deadlines under pressure. Excellent textile print and weave production knowledge, administrative, numerical, communication, negotiation and presentation skills are essential for this role.

Bitte fügen Sie noch eine CV hinzu sowie einen Begleitbrief zu Ihrem derzeitigen Gehalt und welches Sie haben möchten.  [email protected]

Bitte beachten Sie, dass wir nur erfolgreiche Kandidaten kontaktieren können.

Keine Agenturen, bitte.

Designers Guild is an expanding global company famous for its innovative, creative designs in home furnishings and interior design.

For over 30 years our reputation and distinctive image has been developed and as we grow we continually seek to recruit dynamic, motivated and committed employees. We value individual talent and have exciting opportunities within a wide range of jobs.

Designers Guild strives to be an equal opportunities employer and does not discriminate on the grounds of race, sex, disability, sexual orientation, religion or belief, age, marital status, national origin, or any other basis protected by applicable law.

We offer competitive salaries and benefits. We will also provide you with training and development to help you succeed. To find opportunities that interest you, please look at our current vacancies on this page, which will also show details of how to apply. We will only contact those persons selected for further consideration.

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