[{"ProductTypeID":15,"Name":"Fabric","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"fabric"},{"ProductTypeID":18,"Name":"Wallpaper","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"wallpaper"},{"ProductTypeID":8,"Name":"Paint","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"paint"},{"ProductTypeID":10,"Name":"Rug","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"rug"},{"ProductTypeID":4,"Name":"Cushion","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"cushion"},{"ProductTypeID":1,"Name":"Bed Linen","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"bed-linen"},{"ProductTypeID":2,"Name":"Throw","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"throw"},{"ProductTypeID":35,"Name":"Furniture","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"furniture"}]
Search
{"PagingOverride":false,"IncludesForm":false,"RequiresKendoDatePicker":false,"RequiresMDC":false,"RequiresFileDownloader":false,"IsShop":false,"OriginalSemanticString":null,"NoFollow":false,"NoIndex":false,"CustomCanonical":null,"AttributeFilterText":null,"AttributeSignatureText":null,"UserInCorrectSite":false,"CountryCorrectorDismissed":false,"CorrectSitesForUser":[{"CountryLanguageID":5,"RegionID":2,"CountryID":238,"CountryCode":"US","LanguageID":2,"SortOrder":125,"Name":"United States","URL":"us","DotNetCulture":"en-US","ShopEnabled":true,"LanguageCode":"us","LanguageDotNetCulture":"en-US","MertexCurrencyCode":"USD","CurrencyCode":"USD","PriceListID":2,"AllowTradeOrders":true,"AcceptAmazonPay":true,"BuyOnlineRedirectAllowed":false,"EcommerceEnabled":true,"SamplesEnabled":false}],"PrefetchedResources":[{"Name":"Quantity","Value":"Quantity"},{"Name":"QuantityRequired","Value":"You must provide a quantity"},{"Name":"pleaseGreaterThanEqualTo","Value":"Please enter a value greater than or equal to"},{"Name":"pleaseLessThanEqualTo","Value":"Please enter a value less than or equal to"},{"Name":"ShowImageProducts","Value":"Tap here to view products in the above image"},{"Name":"HideImageProducts","Value":"Tap here to hide products in the above image"},{"Name":"Sorry","Value":"Sorry"},{"Name":"ThereWereNoResultsForThatCombination","Value":"There were no results for that combination of filters."},{"Name":"WeHaveDeselectedTheFollowing","Value":"We have deselected the following filter(s) for you"},{"Name":"AttributeFilterTextResultFoundFor","Value":"{Count} result found for {AttributeFilterText}"},{"Name":"AttributeFilterTextResultsFoundFor","Value":"{Count} results found for {AttributeFilterText}"},{"Name":"MajorError","Value":"We could not process your request at this present time. Please click on the back button and try again. If this problem re-occurs, please email shoponlineuk@designersguild.com and one of our customer service agents will get back to you as soon as possible"}],"PrefetchedSnippets":[],"HeaderBanners":[],"HasHeaderBanners":false,"FooterBanners":[],"HasFooterBanners":false,"EcommercePopupBanners":[],"HasEcommercePopupBanners":false,"Banners":[{"id":12,"name":"One","banners":[{"bannerId":8495,"name":"Brochures 12 (Inspiration)","version":11,"sortOrder":1,"overlayText":"","altText":null,"titleText":null,"width":1024,"height":960,"linkURL":"/ie/brochures/l1179","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":null,"restrictions":{"menuIds":[12,66,106],"siteSectionIds":null,"pageIds":null}},{"bannerId":8487,"name":"SS23 UK Shop 12","version":50,"sortOrder":2,"overlayText":"SHOP NEW BED LINEN >","altText":"SHOP BED LINEN >","titleText":"SHOP BED LINEN >","width":1024,"height":1024,"linkURL":"/ie/bed-linen-duvet-covers-and-sets/l1019","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":null,"restrictions":{"menuIds":[71,92],"siteSectionIds":null,"pageIds":null}},{"bannerId":6325,"name":"Christian Lacroix","version":11,"sortOrder":3,"overlayText":"","altText":"Christian Lacroix","titleText":"Christian Lacroix","width":1024,"height":394,"linkURL":"/ie/christian-lacroix/l1397","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"default-text","restrictions":{"menuIds":[11,45,72,91,108],"siteSectionIds":null,"pageIds":null}},{"bannerId":2186,"name":"Where To Buy GHP UK 12","version":3,"sortOrder":4,"overlayText":"","altText":null,"titleText":null,"width":1024,"height":1024,"linkURL":"/ie/kings-road-store/l1532","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"default-text-bold text-banner-center","restrictions":{"menuIds":[67,94,107,109],"siteSectionIds":null,"pageIds":null}}]},{"id":13,"name":"Two","banners":[{"bannerId":8496,"name":"Films 13 (Inspiration)","version":12,"sortOrder":1,"overlayText":"","altText":null,"titleText":null,"width":1024,"height":960,"linkURL":"/ie/films/l1180","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":null,"restrictions":{"menuIds":[12,66,106],"siteSectionIds":null,"pageIds":null}},{"bannerId":8472,"name":"UK Shop 13","version":45,"sortOrder":2,"overlayText":"SHOP NEW CUSHIONS >","altText":"SHOP CUSHIONS >","titleText":"SHOP CUSHIONS >","width":1024,"height":1024,"linkURL":"/ie/designer-cushions/l1046","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":null,"restrictions":{"menuIds":[71,92],"siteSectionIds":null,"pageIds":null}},{"bannerId":7885,"name":"SS21 IE Shop Delivery 13","version":24,"sortOrder":3,"overlayText":"","altText":null,"titleText":null,"width":1024,"height":1024,"linkURL":"/ie/delivery-and-returns/l1144","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":null,"restrictions":{"menuIds":[92],"siteSectionIds":null,"pageIds":null}},{"bannerId":7098,"name":"Ralph Lauren New","version":10,"sortOrder":4,"overlayText":"","altText":"Ralph Lauren","titleText":"Ralph Lauren","width":1024,"height":394,"linkURL":"/ie/ralph-lauren/l1398","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"default-text","restrictions":{"menuIds":[45,72,91,108],"siteSectionIds":null,"pageIds":null}},{"bannerId":2188,"name":"Where To Buy UK GHP 13","version":5,"sortOrder":6,"overlayText":"","altText":null,"titleText":null,"width":512,"height":475,"linkURL":"/ie/wallpaper-and-paint-studio/l1536","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"default-text-bold text-banner-center","restrictions":{"menuIds":[8,17,48,67,94,107],"siteSectionIds":null,"pageIds":null}},{"bannerId":1975,"name":"Global 13 Furniture","version":15,"sortOrder":7,"overlayText":"#YOURSOFAYOURWAY > ","altText":"#YOURSOFAYOURWAY > ","titleText":"#YOURSOFAYOURWAY > ","width":256,"height":224,"linkURL":"/ie/furniture/your-sofa-your-way/l1467","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"under-menu-banner-C1","restrictions":{"menuIds":[3,41],"siteSectionIds":null,"pageIds":null}}]},{"id":14,"name":"Three","banners":[{"bannerId":8497,"name":"Blog 14 (Inspiration)","version":6,"sortOrder":1,"overlayText":"","altText":null,"titleText":null,"width":1024,"height":960,"linkURL":"/ie/dg-world/blog/l601","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":null,"restrictions":{"menuIds":[12,66,106],"siteSectionIds":null,"pageIds":null}},{"bannerId":2187,"name":"Where To Buy GHP UK 14","version":5,"sortOrder":2,"overlayText":"","altText":null,"titleText":null,"width":1024,"height":1024,"linkURL":"/ie/marylebone-high-street-homestore/l1153","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"default-text-bold text-banner-center","restrictions":{"menuIds":[67,94,107,109],"siteSectionIds":null,"pageIds":null}},{"bannerId":1809,"name":"Royal Collection","version":11,"sortOrder":3,"overlayText":"","altText":"Royal Collection","titleText":"Royal Collection","width":1024,"height":394,"linkURL":"/ie/the-royal-collection/l1396","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"default-text","restrictions":{"menuIds":[45,72,91,108],"siteSectionIds":null,"pageIds":null}}]},{"id":15,"name":"Four","banners":[{"bannerId":4115,"name":"News & Events 15 (Inspiration)","version":5,"sortOrder":1,"overlayText":"","altText":null,"titleText":null,"width":1024,"height":960,"linkURL":"/ie/dg-world/news-and-events/l602","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":null,"restrictions":{"menuIds":[12,66,106],"siteSectionIds":null,"pageIds":null}},{"bannerId":1988,"name":"Where To Buy GHP UK 15","version":12,"sortOrder":2,"overlayText":"","altText":null,"titleText":null,"width":1024,"height":1024,"linkURL":"/ie/l1635","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"default-text-bold text-banner-center","restrictions":{"menuIds":[67,94,107,109],"siteSectionIds":null,"pageIds":null}},{"bannerId":1805,"name":"William Yeoward","version":10,"sortOrder":3,"overlayText":"","altText":"William Yeoward","titleText":"William Yeoward","width":1024,"height":394,"linkURL":"/ie/william-yeoward/l1399","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"default-text","restrictions":{"menuIds":[11,45,72,91,108],"siteSectionIds":null,"pageIds":null}}]},{"id":16,"name":"Five","banners":[{"bannerId":7779,"name":"Brands English Heritage ","version":79,"sortOrder":1,"overlayText":"","altText":"English Heritage ","titleText":"English Heritage ","width":1024,"height":394,"linkURL":"/ie/english-heritage-by-designers-guild/l1852","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":null,"restrictions":{"menuIds":[11,45,72,91,103,108],"siteSectionIds":null,"pageIds":null}},{"bannerId":4118,"name":"Social Media 16 (Inspiration)","version":7,"sortOrder":2,"overlayText":"","altText":null,"titleText":null,"width":1024,"height":960,"linkURL":"https://www.instagram.com/designersguild/?hl=en","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":null,"restrictions":{"menuIds":[66,106],"siteSectionIds":null,"pageIds":null}},{"bannerId":2734,"name":"Where To Buy UK 16","version":4,"sortOrder":3,"overlayText":"","altText":null,"titleText":null,"width":512,"height":475,"linkURL":"/ie/find-your-local-stockist/l500","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"default-text-bold text-banner-center","restrictions":{"menuIds":[67,79,94,107],"siteSectionIds":null,"pageIds":null}},{"bannerId":2189,"name":"Where To Buy GHP 16","version":12,"sortOrder":4,"overlayText":"","altText":null,"titleText":null,"width":1024,"height":958,"linkURL":"/ie/find-your-local-stockist/l500","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"default-text-bold text-banner-center","restrictions":{"menuIds":[67,94,107],"siteSectionIds":null,"pageIds":null}},{"bannerId":1802,"name":"ORDER YOUR FREE COLOUR CARD","version":4,"sortOrder":5,"overlayText":"ORDER YOUR FREE COLOUR CARD","altText":null,"titleText":"ORDER YOUR FREE COLOUR CARD","width":512,"height":475,"linkURL":"/ie/paint-colour-card/l1080","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"under-menu-banner-C1","restrictions":{"menuIds":[15,47,52],"siteSectionIds":null,"pageIds":null}}]},{"id":17,"name":"Six","banners":[{"bannerId":8482,"name":"Flagship Stores GHP UK 17","version":6,"sortOrder":1,"overlayText":"","altText":null,"titleText":null,"width":1024,"height":1024,"linkURL":"/ie/flagship-store-events/l1827","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":null,"restrictions":{"menuIds":[67,94,107,109],"siteSectionIds":null,"pageIds":null}},{"bannerId":4113,"name":"About Us 17 (Inspiration)","version":3,"sortOrder":2,"overlayText":"","altText":null,"titleText":null,"width":1024,"height":958,"linkURL":"/ie/company-profile/l1004","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":null,"restrictions":{"menuIds":[12,66,106],"siteSectionIds":null,"pageIds":null}},{"bannerId":2117,"name":"John Derian","version":18,"sortOrder":3,"overlayText":"","altText":"John Derian","titleText":"John Derian","width":1024,"height":394,"linkURL":"/ie/john-derian/l1521","newWindow":false,"foregroundColour":"#000000","backgroundColour":"#ffffff","fontClass":"default-text","restrictions":{"menuIds":[45,72,91,108],"siteSectionIds":null,"pageIds":null}}]},{"id":55,"name":"Pop-up Email Capture","banners":[]}],"Hotspots":[],"RecentlyViewed":[],"MasterDefinition":{"SiteSectionID":6,"TitleTag":"FAQ's | Designers Guild","MetaDescription":"View our FAQ's page at Designers Guild Online.","BackInStockReminder":null,"ItemsInBasket":0.0,"UrlBreakdown":{"ContentType":0,"ContentId":1145,"ContentDate":"2024-02-26T00:00:00","SemanticString":"frequently-asked-questions","countryDetails":{"CountryLanguageID":36,"RegionID":3,"CountryID":106,"CountryCode":"IE","LanguageID":1,"SortOrder":18,"Name":"Ireland","URL":"ie","DotNetCulture":"en-IE","ShopEnabled":true,"LanguageCode":"en","LanguageDotNetCulture":"en-GB","MertexCurrencyCode":"EUR","CurrencyCode":"EUR","PriceListID":13,"AllowTradeOrders":true,"AcceptAmazonPay":false,"BuyOnlineRedirectAllowed":false,"EcommerceEnabled":true,"SamplesEnabled":true},"contentTypeAndIdNotFound":false,"CountryAwareness":{"Match":false,"Culture":"us","objCountryItem":{"CountryLanguageID":5,"RegionID":2,"CountryID":238,"CountryCode":null,"LanguageID":2,"SortOrder":1,"Name":"United States","URL":"us","DotNetCulture":"en-US","ShopEnabled":true,"LanguageCode":"us","LanguageDotNetCulture":"en-US","MertexCurrencyCode":"USD","CurrencyCode":"USD","PriceListID":2,"AllowTradeOrders":true,"AcceptAmazonPay":true,"BuyOnlineRedirectAllowed":false,"EcommerceEnabled":false,"SamplesEnabled":false}},"GeoIPCulture":null,"siteCountryNotFoundInUrl":false},"GoogleHrefs":[{"hreflang":"en-au","href":"https://www.designersguild.com/au/frequently-asked-questions/l1145"},{"hreflang":"en-ca","href":"https://www.designersguild.com/us/frequently-asked-questions/l1145"},{"hreflang":"en-gb","href":"https://www.designersguild.com/uk/frequently-asked-questions/l1145"},{"hreflang":"en-gg","href":"https://www.designersguild.com/uk/frequently-asked-questions/l1145"},{"hreflang":"en-ie","href":"https://www.designersguild.com/ie/frequently-asked-questions/l1145"},{"hreflang":"en-im","href":"https://www.designersguild.com/uk/frequently-asked-questions/l1145"},{"hreflang":"en-je","href":"https://www.designersguild.com/uk/frequently-asked-questions/l1145"},{"hreflang":"en-us","href":"https://www.designersguild.com/us/frequently-asked-questions/l1145"},{"hreflang":"fr","href":"https://www.designersguild.com/fr/faqs/l1145"},{"hreflang":"x-default","href":"https://www.designersguild.com/uk/frequently-asked-questions/l1145"}],"CountryDropDown":{"countryDropDownItems":[{"CountryID":81,"Code":null,"LanguageID":1,"RegionID":3,"LanguageCode":"en","Country":"UK","Region":"Europe","URL":"uk","URLKeywords":"","SortOrder":1,"PageID":0},{"CountryID":15,"Code":null,"LanguageID":4,"RegionID":3,"LanguageCode":"de","Country":"Austria","Region":"Europe","URL":"at","URLKeywords":"","SortOrder":11,"PageID":0},{"CountryID":23,"Code":null,"LanguageID":1,"RegionID":3,"LanguageCode":"en","Country":"Belgium","Region":"Europe","URL":"be","URLKeywords":"","SortOrder":12,"PageID":0},{"CountryID":62,"Code":null,"LanguageID":1,"RegionID":3,"LanguageCode":"en","Country":"Denmark","Region":"Europe","URL":"dk","URLKeywords":"","SortOrder":13,"PageID":0},{"CountryID":74,"Code":null,"LanguageID":15,"RegionID":3,"LanguageCode":"fi","Country":"Finland","Region":"Europe","URL":"fi","URLKeywords":"","SortOrder":15,"PageID":0},{"CountryID":79,"Code":null,"LanguageID":3,"RegionID":3,"LanguageCode":"fr","Country":"France","Region":"Europe","URL":"fr","URLKeywords":"","SortOrder":16,"PageID":0},{"CountryID":60,"Code":null,"LanguageID":4,"RegionID":3,"LanguageCode":"de","Country":"Germany","Region":"Europe","URL":"de","URLKeywords":"","SortOrder":17,"PageID":0},{"CountryID":106,"Code":null,"LanguageID":1,"RegionID":3,"LanguageCode":"en","Country":"Ireland","Region":"Europe","URL":"ie","URLKeywords":"","SortOrder":18,"PageID":0},{"CountryID":114,"Code":null,"LanguageID":6,"RegionID":3,"LanguageCode":"it","Country":"Italy","Region":"Europe","URL":"it","URLKeywords":"","SortOrder":19,"PageID":0},{"CountryID":170,"Code":null,"LanguageID":13,"RegionID":3,"LanguageCode":"en","Country":"Netherlands","Region":"Europe","URL":"nl","URLKeywords":"","SortOrder":20,"PageID":0},{"CountryID":71,"Code":null,"LanguageID":5,"RegionID":3,"LanguageCode":"es","Country":"Spain","Region":"Europe","URL":"es","URLKeywords":"","SortOrder":23,"PageID":0},{"CountryID":202,"Code":null,"LanguageID":1,"RegionID":3,"LanguageCode":"en","Country":"Sweden","Region":"Europe","URL":"se","URLKeywords":"","SortOrder":24,"PageID":0},{"CountryID":171,"Code":null,"LanguageID":1,"RegionID":3,"LanguageCode":"en","Country":"Norway","Region":"Europe","URL":"no","URLKeywords":"","SortOrder":52,"PageID":0},{"CountryID":46,"Code":null,"LanguageID":3,"RegionID":3,"LanguageCode":"fr","Country":"Switzerland","Region":"Europe","URL":"fr-ch","URLKeywords":"","SortOrder":102,"PageID":0},{"CountryID":46,"Code":null,"LanguageID":4,"RegionID":3,"LanguageCode":"de","Country":"Switzerland","Region":"Europe","URL":"de-ch","URLKeywords":"","SortOrder":103,"PageID":0},{"CountryID":196,"Code":null,"LanguageID":10,"RegionID":3,"LanguageCode":"ru","Country":"Russian Federation","Region":"Europe","URL":"ru","URLKeywords":"","SortOrder":109,"PageID":0},{"CountryID":238,"Code":null,"LanguageID":2,"RegionID":2,"LanguageCode":"us","Country":"United States","Region":"North America","URL":"us","URLKeywords":"","SortOrder":125,"PageID":0},{"CountryID":16,"Code":null,"LanguageID":12,"RegionID":6,"LanguageCode":"au","Country":"Australia","Region":"Australasia","URL":"au","URLKeywords":"","SortOrder":150,"PageID":0},{"CountryID":175,"Code":null,"LanguageID":18,"RegionID":6,"LanguageCode":"nz","Country":"New Zealand","Region":"Australasia","URL":"nz","URLKeywords":"","SortOrder":151,"PageID":0},{"CountryID":51,"Code":null,"LanguageID":1,"RegionID":4,"LanguageCode":"en","Country":"Rest of the World","Region":"Africa, Asia & the Middle East","URL":"row","URLKeywords":"","SortOrder":255,"PageID":0},{"CountryID":67,"Code":null,"LanguageID":1,"RegionID":3,"LanguageCode":"en","Country":"Other Countries in Europe","Region":"Europe","URL":"eu","URLKeywords":"","SortOrder":255,"PageID":0}]},"ProductTypeDropDown":{"ProductTypes":[{"ProductTypeID":15,"Name":"Fabric","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"fabric"},{"ProductTypeID":18,"Name":"Wallpaper","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"wallpaper"},{"ProductTypeID":8,"Name":"Paint","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"paint"},{"ProductTypeID":10,"Name":"Rug","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"rug"},{"ProductTypeID":4,"Name":"Cushion","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"cushion"},{"ProductTypeID":1,"Name":"Bed Linen","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"bed-linen"},{"ProductTypeID":2,"Name":"Throw","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"throw"},{"ProductTypeID":35,"Name":"Furniture","NamePlural":null,"URLKeywords":null,"SortOrder":0,"FilterIndexRestrictions":null,"ProductPageIDs":null,"FormValue":"furniture"}]},"TradeMember":false,"TradeAllowed":false,"CanViewRRPs":false,"LoginStatus":0,"UserName":null},"Visitor":{"visitorDbId":217138888,"FullName":null,"Email":null,"Culture":null,"VisitorCreatedDT":"0001-01-01T00:00:00","memberId":null,"tradePriceListId":null,"memberTradeAccountNumber":null,"memberTradeAccountID":null,"memberDisplayTradePrice":false,"memberTradeDataSourceJson":null,"tradePermissionAccountAdmin":false,"tradePermissionPlaceOrder":false,"tradePermissionViewAccounts":false,"tradePermissionDownloadPricelistsBrochures":false,"tradePermissionDownloadProductFeeds":false},"DotDigitalBehaviourProfile":{"WebBehaviourTrackingProfileID":"DM-8326549054-01"},"Scrapbook":{"Images":[]},"TradeOrderingAllowed":true,"SearchTerm":null,"ProductType":null,"LanguageID":1,"CountryID":106,"Date":"2024-02-26T00:00:00","ContentType":0,"ContentID":1145,"SiteSectionID":6,"ShowRecentlyViewed":true,"Partial":null,"IsBot":true,"CategoryPageProductType":null}

FAQs

Can I have my order delivered by express?

Yes, next working day delivery is available on UK mainland orders. To ensure next working day delivery, all orders need to be placed before 12 noon the previous working day. Parcels are delivered Monday to Friday only. A signature will be required. Sorry but this service is not available for customers with a delivery address outside of the UK mainland.

I want to change my online order, how do I do this?

Sorry but we are unable to make alterations to online orders. This is because we process orders as soon as they are received, ready to be packed and dispatched so we can get them delivered to you as soon as possible.

Do you deliver overseas?

The UK online store can only accept orders to be delivered to the following destinations; UK Mainland including Isle of Man, Channel Islands and Eire. USA customers should vist https://www.designersguild.com/us/ to place an online order.

Will I be charged VAT?

All prices on our site are VAT inclusive.

What happens if I order an item that is currently out of stock?

If any part of your order is out of stock at the time of ordering, you will be given the option at check-out of either part shipment or to wait for all goods to be in stock before shipping. Orders that are part shipped will be charged an additional, one off payment of £3.95, regardless of how many shipments are made.

Can I return my mail order item to a retail store?

To ensure efficient refunds, retail refunds should ideally be made at the store where you made your purchase. However, items purchased from our online store can be returned to either our King's Road Showroom & Homestore or our Marylebone High Street Homestore. We regret that this option is not available for purchases of sample cuttings. Sample cuttings are non-returnable items. Any queries regarding returns should be sent to: ukonlinereturns@designersguild.com

If an item is faulty whom should I contact?

In the unlikely event that an item in your delivery is faulty or damaged please contact our customer services team: ukonlinereturns@designersguild.com

Can I return a sale item?

Yes, sale items can be returned for a refund, as long as they are in their original, unopened and unused condition. Please see our returns section for full details.

How do I return my order?

To begin our automated returns procedure please login with the account details you used to place the order. Locate the order that you wish to return and press the returns button (Only qualifying orders will display the returns button, please refer to our returns policy). Select the product you wish to return, enter the quantity and reason for the return.

LOGIN DELIVERY & RETURNS

Where are your retail outlets?

Our Designers Guild flagship stores are located at 267 Kings Road, London, SW3 and Space 76, Marylebone High Street, London W1. Please refer to our list of stockists to find your nearest Designers Guild retailer.

Why do you need my email address?

Your email address is required so that we keep you updated with the status of your order. With your consent, we would also like to keep you updated about our promotions and special offers.