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Terms & Conditions

GENERAL

Welcome to the Designers Guild website. This website is owned and operated by Designers Guild Limited, and references to we, us and our are deemed to be references to Designers Guild.

When referring to you or your, this shall be deemed as reference to any persons placing an order via the Designers Guild website. Registered office: 3 Latimer Place, London W10 6QT, Registered number: 991848 (England), VAT number: 480653733.

These terms and conditions contain important information, which may be subject to change without notice. Therefore please familiarise yourself with this information before placing your order, as any orders you may place with Designers Guild online will be deemed to be confirmation that you have read, understood and agreed to these Terms and Conditions.

PROMOTIONAL CODES AND OFFERS

There is no cash alternative to a voucher code, and these may be redeemed in the online store only; voucher codes will not be accepted at any Designers Guild stores or concessions unless otherwise stated.

Unless otherwise stated vouchers are valid for full price items only available on the website. Therefore they cannot be redeemed against any fabric or wallpaper and may only be used against furniture that is available for purchase via the website.


Legal Notices

DISCLAIMER AND LIMITATIONS OF LIABILITY

Designers Guild makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable.

To the fullest extent permissible Designers Guild will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond Designers Guild's reasonable control.

Furthermore, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website and in no event shall our maximum aggregate liability exceed one hundred pounds sterling.

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Designers Guild or any of its employees or agents or fraud.

These disclaimers and exclusions shall be governed by English law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

OTHER LEGAL NOTICES

There may be legal notices on other areas of this website which relate to your use of this website, all of which together, with these terms and conditions govern your use of this website.

The trademarks, logos and service marks (intellectual property) displayed on our website are the registered and unregistered marks of Designers Guild. Our affiliates, licensors and/or our suppliers in the UK, US and other countries are protected by UL and international trade mark laws. Except in connection with placing an order for merchandise or as required by applicable law you may not use, reproduce, duplicate, copy, sell, resell, access, modify or otherwise exploit our intellectual property or that of our affliates, licensors or suppliers without our, or their prior consent.

No failure to exercise and no delay on the part of Designers Guild in exercising any right, remedy, power or privilege of Designers Guild under these terms and conditions, and no course of dealing between us shall be construed to operate as a waiver, nor shall any single, or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy or power on the part of Designers Guild.

This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

We reserve the right to change these terms and conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.

PRIVACY POLICY

Designers Guild values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions of which this privacy policy is part.

You will be asked to register if you would like to use some of the services and features we offer on our website. In order to register you will have to provide details including your name, address, telephone number and email address.

When you register with us your informatio­n is stored in my account. Once you have logged in you can access your account directly to amend any personal details, for example if you change your address. If you wish to place an order on our website you will also be required to provide credit or debit card details.

We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard.

Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. When you give us information, it may be used for:

ADMINISTRATION OF OUR SITE

The information you give us is necessary to enable us to fulfil your order, make sure it is delivered correctly and to maintain your account.

CUSTOMER SERVICE

We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.

DIRECT MARKETING

We want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by e–mail, post or telephone. You can also choose when registering to receive such information from other carefully selected companies.

You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers and events etc. when you register. We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated when you registered that you wish to receive information about other companies products, offers and services.

From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this website.

Examples of these functions would include the processing of data to process your order and maintain your account including the authorisation and validation of credit or debit card transactions, the provision of delivery services, the analysis of data, etc.

These companies or individuals may be provided with access to your personal details in order to fulfil their function but may not use such information for any other purpose.

COOKIES

The Designers Guild online ordering system uses cookies to record a unique reference on your computer. The use of cookies allows us to remember the goods that you placed in your shopping basket. Our cookies do not remember your credit card details.

You may experience technical difficulties in using our website if you have disabled cookies. If you have disabled JavaScript you will not be able to use this website. You can alter your cookie and JavaScript settings in your browser's preferences which are usually found in the Options or Settings menu.

DATA PROTECTION

Designers Guild complies with and is registered under the Data Protection Act. You may see the personal data that we hold on you by sending a £10 fee and a written request to:

The Company Secretary
Designers Guild Limited,
3 Latimer Place,
London W10 6QT.

Designers Guild is committed to protecting the information we collect from you, which we use to enhance your experience of using our site and to provide you with the merchandise and services you request from us.

The above section of our terms & conditions comprises our privacy policy and enables you to understand how we retain and use your personal information. You can at any time change and update the information you have provided by logging into my account.

EMAIL OPT OUT

To opt out of any of the Designers Guild emails go to the bottom of the email and click on the unsubscribe button, it can be found in the following sentence on the email: If you do not wish to receive further emails from Designers Guild you can unsubscribe any time. Once this has been done you will no longer receive emails from Designers Guild.

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