Order enquiries and product information
Before contacting us, please check to see if your query is dealt with in our FAQ section of the website
For all enquiries that are not answered in our FAQ’s, please email us at email@example.com, and a member of our team will be happy to help.
Please ensure that if you are contacting us regarding an order, that you have your order number ready to hand. Please note that we aim to respond to all emails and enquiries within 24 hours, however, during very busy periods, this time may be extended.
Our offices are open Monday to Friday, 9am – 5pm excluding bank and public holidays.
Fabrics, Wall coverings & Furniture
For all queries regarding our fabrics, wall coverings and furniture including price enquiries and sample requests, please email firstname.lastname@example.org
Designers Guild fabrics, wall coverings and furniture are not available for purchase online; they are however available through our stores, stocklists, and also worldwide through leading interior decorators and retailers, all of whom offer an exceptionally high standard of service.
For more information on our fabrics, wall coverings and our other products please visit: www.designersguild.com
For details on how to return an item for a refund, please read our returns policy, and begin our automated returns service.
Alternatively, please contact us at email@example.com and a member of our staff will be happy to assist you. Please ensure that when you contact us, you state your order number, the items you wish to return, and a brief explanation as to why you are returning the items.
Designers Guild are always happy to hear feedback from our customers, and welcome any comments. Whilst we aim to provide the best possible service for our customers and should you have any complaints or comments for Designers Guild regarding your online experience with us, we would love to hear from you. Please contact us at firstname.lastname@example.org and a member of our team will be in touch regarding your message.