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Designers Guild

Rug Care Guide

How to care for your rug

Often as the focal point in a room it's good to know how best to care for your beautiful new rug. From the strikingly bold shades to the more subtle black and white hues, whichever style you have selected to compliment your home, ensure it is gracing your floor in all of its wonderful glory for years to come with our top tips right here...

Viscose and rayon rugs:

To keep your viscose or rayon rug looking the brightest it can be it is advised to avoid exposure to sunlight and water where possible. In addition to this vacuuming regularly, with a nozzle attachment where possible, can also keep the threads looking healthy.

Fine linens begin with fine cotton, longer staples of cotton fibre allows the cotton to be spun into a finer-textured thread with more tensile strength, softness and lustre.

Professional cleaning is always recommended, but for minor spots and stains cleaning can be carried out with caution. To deal with spillages try and scrape off as much of the spilled moisture or substance working from the edge towards the centre of the spot. Where you have to resort to using a detergent it is best to test in an inconspicuous place first and then, once tested, remove the pile using as little water as possible. Clean the spot lightly with a dampened cloth or absorbing paper and, to protect those all important fibres, make sure you dont rub or scrub, just dab. Finally, always ensure the rug is completely dry before use. And finally, to prevent further damage, ensure that you are not using an aggressive cleaner (DO NOT USE BLEACH) and are following the correct dosage instructions.

  • If you experience pressure marks from furniture in your new rug, these can be restored using the gentle semi steam press treatment
  • Take a very wet soft cloth and rub on the imprint and the area around it (at least 2-3") ensuring you rub only in the direction of the pile
  • Once the very wet area dries, using a soft brush raise the pile and comb it in the direction of the pile, the pile will come back into place

Wool Rugs:

Every wool fibre has its own thin, protective layer which gives you the opportunity to act fast when spillages occur. To ensure minimal staining or spotting you can try removing the spilled moisture or substance with a spoon or a knife working from the edge to the centre. You can then clean the area with a cloth or some absorbing paper, trying not to get the area too wet and just dabbing - no scrubbing or rubbing.

If you have a mark that just won't budge then you could consider using a detergent (DO NOT USE BLEACH). It is best practice to test this on a small inconspicuous area first, just to make sure you don't end up with any nasty surprises. Also make sure that once you've removed the stain, any remaining detergent that's still in the pile is removed with clean water.

Finally, it's a good idea to dry the carpet fully after removing the spot.

Sisal carpets and rugs:

Requiring simple maintenance only, this type of carpet needs to be regularly vacuumed to keep it looking its very best. Dyed or bleached carpets must be protected from prolonged exposure to sunlight to maintain their colour.

The best thing to do if your new rug becomes stained is to remove the substance as quickly as possible. Fresh spots that are still damp are water-soluble, making them easier to remove. By dabbing them with a cloth or some absorbing paper, and not rubbing, you're in with the best chance of fully removing the mark successfully. You will then need to dry the area with a dry cloth to absorb any remaining moisture. For spots that just won't budge you can, after testing, add a little vinegar or ammonia to lukewarm water and repeat the treatment again (DO NOT USE BLEACH).

Tips for rugs:

  • Regularly turn your rugs
  • Prevent the build up of piling by vacuuming your new rug regularly
  • Continued fibre shedding is normal on new rugs, cut with sharp scissors in line with pile height
  • Do not attempt to pull loose threads out
  • You may experience an initial odour from your new rugs; this is normal and will reduce over time
  • Spots that do not dissolve in water can be treated with EnviroDri powder
  • Try to scrape off dried or old spots using a spoon or knife and then vacuum or treat as above
  • If you have a spot that you cannot treat right away, try to stop it spreading as much as you can
  • Grease spots can be removed with benzene or trichloroethylene
  • Never soak a sisal rug, always treat it with a moist cloth or brush

Long lasting tips:

With sisal rugs in particular you can extend the life of your rug by monitoring the environment it's in. In a room with particuarly low level humidity, it is recommended that you keep levels at 60-70% using a plant spray. If you're worried, we recommend you use a hygrometer to monitor whether you need to take any action.

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