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Designers Guild

PRIVACY & COOKIES

WHAT IS A COOKIE

When visiting DesignersGuild.com for the first time, a cookie (a piece of data stored by our website within a browser) will be stored on your computer.

A cookie is a small text file stored by your web browser on your computer, tablet or mobile phone's hard drive. Some cookies are essential for the website to work for example to remember what you have added to your basket while you browse the site. They are useful because they help us to provide you with relevant information, such as remembering what you have in your wish list or basket when you return to our site. They also allow us to recognise your computer (but not specifically who is using it) when you access our website and to improve the usability and performance of our website. Please note that cookies cant harm your computer.

Cookies are an essential part of the checkout process and without them being enabled, you as the customer, will not be able to add items to your bag or purchase at the checkout.

  • OUR COOKIES POLICY

    In order for DesignersGuild.com to provide customers with the best possible shopping experience, your computer, tablet or mobile phone will need to accept these cookies. Our cookies don't store any personal account or payment information; they merely allow you and your actions to be remembered through your website journey.

    We also use cookies to analyse the running of our site and to help report site performance. They show us areas of the site which may be under-performing; causing us to investigate any issues and develop enhancements which improve your shopping experience.

    Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from DesignersGuild.com, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

    Here is a list of the different types of cookies we use:

    Cookie purpose Cookie type Summary
    Transaction Session cookie Used to maintain your transaction with. This cookie expires and is removed every time you close your browser.
    Checkout Flow Session cookie Used to determine where you are in the checkout process.This cookie expires and is removed every time you close your browser.
    Login Session cookie Remembers whether you are logged in or logged out. It can also remember your log in name (but not your password) to save you time on your next visit.
    Basket Cookie Persistent Cookie Used to store your basket details when you've added items to your basket, but are yet to purchase them. This cookie expires after 90 days.
    eCommerce
    Platform usage
    Session cookie Internally used by our e-commerce server to use the software

    If you do not want your browser to accept cookies and use them in the ways described above it is possible to change your browser settings to refuse cookies and to delete existing cookies from your browser. Please be aware that blocking cookies will affect your web experience and may result in some parts of DesignersGuild.com not functioning properly. Some cookies are designed to help save you time, for example, by remembering your contact details when you are making an order for the second time - this means that you will not have to complete the contact section again unless your details have changed. The procedure for modifying your privacy preferences is different for each internet browser and we recommend you visit www.allaboutcookies.org for further information on altering your cookie settings.

  • HOW TO DISABLE COOKIES

    Cookies are an essential part of the checkout process and without them being enabled, you as the customer, will not be able to add items to your bag or purchase at the checkout.

  • THIRD PARTY MARKETING PARTNER COOKIES

    We work with several partners who serve advertisements on our behalf. Most of these third party marketing sites use both session and persistent cookies. All data collected by these third parties is anonymous and will never contain your name, address, telephone number, email address or payment details. You can delete your cookies at any time from any of the third party marketing sites and technology partners mentioned below. DesignersGuild.com will never disclose your personal details to third parties without your specific permission. More information on our third party, network and supplier relationships can be found below.

  • GOOGLE AND GOOGLE ANALYTICS

    Google use session and persistent cookies across their advertising products and cookies are used by Google partners across their third party advertising network. Google uses cookies to serve you relevant advertisements based on your searches. Anyone can opt out of this. We use Google Analytics to better understand how customers use our website, how they navigate and how often they return to our site. Google Analytics uses cookies to track on-site conversions. All this data is anonymous. Google Privacy Policy.

  • BING & YAHOO!

    Yahoo! and Bing use cookies across their advertising products and their third party advertising network. Bing and Yahoo! may set and access Bing and Yahoo cookies on your computer or use web beacons to access their own cookies inside and outside of their network of websites and in connection with Yahoo! or Bing products and services. Bing/Yahoo! Privacy & Cookie Policy

    Affiliate These cookies show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective.

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